Privacy Policy
Last updated: October 26, 2025
Hyper Clean TX ("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your choices.
Information We Collect
- Contact information (name, email, phone).
- Booking details (address, date/time, service selections, notes).
- Payment information processed securely by Stripe; we do not store full card numbers.
- Communications (calls, SMS, chats) with our team.
- Technical data (cookies, IP address, device/browser).
How We Use Information
- Provide and improve cleaning services and customer support.
- Send confirmations, reminders, and service-related updates.
- Process payments and prevent fraud.
- Comply with law and enforce policies.
Sharing
We share data with trusted service providers to operate our business (e.g., payment processors, scheduling, communications). We do not sell personal data.
Contractor Information
For contractor applicants, we collect additional information including:
- Background check results from Checkr, Inc. (consumer reporting agency)
- Social Security number for identity verification and tax reporting (1099-NEC)
- Work authorization status
- Banking information for direct deposit payments
This information is used solely for vetting, compliance, and payment purposes. Background check information is kept confidential per Fair Credit Reporting Act (FCRA) requirements. Contractor data is retained for 7 years for tax and legal compliance. See our Independent Contractor Terms for details.
Your Choices
- Opt-out of marketing SMS at any time by texting STOP.
- Request access or deletion by emailing contact@hypercleantx.com.
- Control cookies via your browser settings.
Contact
Questions? Email contact@hypercleantx.com or call (832) 784‑8994 / (214) 492‑5798.